Can I purchase these items online?

Currently, no. This website serves as a digital catalog to let our customers view our in-store inventory online. Our store associates will be able to help you locate what you saw online in our physical retail store. All purchases must be made at Wayfair Outlet in Greensboro, NC.

Do you have a delivery service?

We do! We have partnered with Bring it Now at all of our locations. It is a mobile app that instantly helps move, haul and deliver your items locally with their pro drivers. You can download the app on your phone to schedule same day delivery.

Do you have this item in another color?

Unfortunately, all of our items on the sales floor are sold as is. Our staff can help to direct you to the item listing online if it is still available. In-store prices cannot be honored for online sales.

Are these items customer returns?

Our inventory includes items such as Aged, Overstock, and Returns from online purchases. We factor in the quality and condition of our items into their sale price at our outlet locations.

Can I return my purchase if I change my mind?

All sales are final. The outlet does not accept returns from items purchased at the store or on wayfair.com. The product quality has been reflected in the price. The only exceptions are appliances (stove ranges, etc), which we allow customers 48hrs to return if they are not in working condition.

I saw this item online. Where can I find this?

A store associate can assist you in locating the item.

The quality of the item here does not match what I saw online. Can you offer me a discount?

The product quality has been reflected in the price.. The website also states that the product quality may differ from the image online.

What are the dimensions of this item?

Please message us with the item in question and what dimensions you would like to have. A store associate will get that information and contact you as soon as possible.

Can you hold an item for me?

All items must be taken at the time of purchase. If you have scheduled delivery with our independent carrier, pick-up date should not exceed seven (7) days from date of purchase. No Exceptions.